I heard about the job via distant connection who worked in the department. She hooked me up via email with the Hiring Manager. After a brief phone screen, he requested I formally apply on their website... all pretty standard. And then the clearly outsourced HR got involved. What a horror show. The first non-English speaking person I spoke with seemed professional though hard to understand and only called to screen me again. She then asked if I preferred contact via phone or email. I choose email and proceeded to wait days to here about the scheduling of my interview as promised. Finally another non-English speaking person called me and did not understand why I asked him about the email I was supposed to get. But wanting the interview, I worked with him best I could to give him my availability for the following few weeks and asked him to please send further updates via email, at this point that was mostly so I would be able to clearly understand him. Over the next week he continued to call me... at some point in this process I had given up trying to get him to understand I wanted only emails no phone calls. But then he would get angry with me for not being available on the one day a week I had previously told him I had child obligations! Eventually I made arrangements for coverage for my child and agreed to go since he could not offer me any other alternatives. The interview itself: I met with NINE people, from the girl would current held the job, to the VP of the department which I thought was super overkill, three managers in the department one by one, two panels of co-worker level folks, and finally the Hiring Manager. The lasting impressions I got was the middle management folks I met were all new, the VP was jaded and questioned why I thought Staples was a stable place to work, and the Hiring Manager had made his decision to go with someone else before ever meeting with me. That could have been because the Outsourced third-world country HR service they use took weeks to get me in the door. I wish they had not wasted hours of my time.

Recruiter round followed by hiring manager. Recruiter explains the basics and then hiring manager interviews for 30 minutes. If you pass then you go to onsite. Pretty much behavioral type