The first step is a phone screening. The call lasted around twenty minutes and seemed to consist of a very concrete set of questions. The screener was friendly and helpful in trying to help fit my experiences into answers to questions that didn't match up all the well with my actual work experience.

For as big of a company Staples is, the interview process is very poorly executed. I had multiple people contact me to set up phone interviews. After finally getting a face to face interview, zero follow up from company. Even after several emails from myself to follow up on position.