I applied online and was contacted for a phone interview with HR. I was initially applying for an actuarial internship, but didn't have any exams passed, so the HR rep suggested applying for some different internships. I applied to a few in the life/health department. I received an email a couple of weeks later telling me when my next phone interview was (didn't contact me to ask when a good time would be, just decided for me). Luckily, I was available at that time. This phone interview was with two different hiring managers in L/H. It lasted about a half hour, same as the initial interview. A few weeks after that, I got an email saying I got the position!