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Hello - this is Sean Henry, the co-founder/CEO at STORD. First, I wanted to extend a sincere thank you for providing this feedback so that we can solve this and prevent it from happening in the future. As a founder, I couldn’t be more thankful for each and every candidate that takes a chance on Stord. Your time and effort throughout the interview process are extremely valued. As part of that, each candidate deserves a fair, unbiased, and timely process.
From the start, we have tried to be extremely intentional about our hiring process to ensure each candidate receives a fair experience and to build a diverse talent pool and team. We have multiple on-site interviews (hiring manager, peer, and core value interviews), we build out role scorecards to ensure each interviewer knows what they are looking for in a candidate, and we collect detailed feedback from each individual involved in the interview. This process is designed to remove individual biases from our interviewing process. However, there is room for error in the process and sometimes these issues can slip through the cracks. I want to assure you that the feedback you received does not represent our beliefs as a company. We examined the situation and have taken immediate corrective action with this team and hiring manager. Additionally, we are working to build more processes and training on our team to prevent anything like this from happening moving forward.
Thank you again for taking a chance on Stord and thank you for the feedback. I am terribly sorry that you experienced this. From a people and process perspective, we are doing everything we can to ensure this doesn’t happen in the future.