I was introduced to the hiring manager through a personal connection and after a largely informational call, I was fast tracked to the final round. This consisted of one interview and presenting a two-part project that I spent considerable time on. Throughout my presentation, the hiring manager was typing on her phone nearly the entire time. It made it difficult to stay focused but I thought maybe it was a pressure test. At the end, I asked for feedback and it was positive overall -- they mentioned the few things that I missed made sense given I hadn't been in the role, but that I nailed other parts of the project.
At the end of the interview, the hiring manager asked if I'd be willing to start later rather than sooner, which was a bit strange given how quickly they moved me through the process but I knew there was another role they wanted to fill first. They mentioned they'd need references and I asked if they wanted me to send them over or wait - they said to send them. I was told they'd be making a decision in the next day or two.
I left feeling pretty confident I was going to get an offer, and emailed a thank you with my references. When I received no response, I followed up a week later. Ultimately, I never heard from them.
I was so excited about this opportunity after my initial call, but the way this process was handled was highly unprofessional. I think the company has a lot of potential but I'd really recommend putting more effort into the candidate experience if you want to get the right people in the door.
Perguntas de entrevista [1]
Pergunta 1
Our team will be expanding rapidly this year, with 12 Agents/Leads on the team today to a projected ~100 by year-end. What processes and tools will you implement and use to scale this team over the year?