Candidatei-me online. Fiz uma entrevista na empresa Stork Craft (Richmond, BC).
Entrevista
The first interview was over the phone. The second interview was in person at the Richmond B.C. headquarters. The Operations Manager and Call Centre Supervisor attended. A short test was administered on replying to customer complaint emails.
Perguntas de entrevista [1]
Pergunta 1
How many calls did you take per hour in your last customer service position?