Very smooth and fast. I had the pleasure of speaking with the BOC, who used to overlook the concierge department. Simple and straightforward questions, how you handle stressful situations, what similar experience you have etc etc.

The initial interview went well, it was straightforward and I connected with the interviewer on a personal level. She asked if I had any availability later in the week for the second interview and I gave two options I could do. She said that was perfect and she'd let me know when to come in. Those days pass and no confirmation on a second interview. I inquired about it, and no response. Unprofessional.

I interviewed with the Business office coordinator first.I then received a phone call a few days later, to come back to interview with her coordinator.The interview was stress free, professional, and informative.Very pleasant environment.