Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela Support.com em jul. de 2013
Entrevista
During the application you are required to make an account on jobvite. That is where they contact you. It took about a week for them to get back to me but then they asked me when I was available next week. So I picked a date the following week for them to call me. I believe it was a Wednesday at 1 pm. The interveiwer called me at 1 pm as scheduled and began asking me about the things I have on my application. He asked me about how confident I was in my abilities. I made sure to reassure him I was very confident. For example he asked how I would handle stress from angry customers, I responded with the fact that I'd just finished working with children all day and working with angry adults wouldn't be much different. Then we got to roleplays where he would give a scenario and we would act it out. This made me a little nervous, but after that he asked if I had any questions for him. I was nervous so I didn't have any. He said they would be in touch within the next 2 weeks to tell me if I'd been hired or not. They called me the next week to let me know I'd been hired and to give me all the proper forms as well as to tell me the training date.
Perguntas de entrevista [1]
Pergunta 1
Honestly I get a little flustered at the most obvious things. He asked how I would describe a router. I grew a little flustered and explained that different routers look different. Some are boxy, others have 6 antennae, and some don't look anything like a router.
Fiz uma entrevista na empresa Support.com (Valdosta, GA).
Entrevista
Simple video interview that asked if you had troubleshooting experience and how technically savvy you are. Figure the interview also helped them judge our temperament as you will need a calm one for this role.
Short and by video. Simple questions. Very fair and kind interviewer. This company puts customer service before technology so make sure you’re quite nice. Second round interview is done via zoom interview they will check your computerAnd your Internet speed
Perguntas de entrevista [1]
Pergunta 1
What company’s have you done customer service for?
Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela Support.com (LaFollette, TN) em jan. de 2019
Entrevista
Pretty streamlined, applied, did the webcam interview. Computer was actually not up to specs, so had to upgrade. After upgrading and forwarding my new specifications to the company, I was eventually contacted via phone.
