Very easy. First round was with a recruiter who just wanted to get the basics. Second round was with the hiring manager who was late calling me, but was sweet and apologetic.

In the initial interview they will be assessing you and what you know regarding the position. After initial, you would be asked to perform a mock call where they will see how you will handle the call and your vocabulary. Lastly, in the final interview you will be asked some personal question.