Interview at Sutherland was smooth and professional. Mainly that conducted virtualluy. The process involved multiple rounds, including HR and assessments. The interviewers were friendly, and the questions were relevant to the role

I attended a walk-in interview at Sutherland after being invited by HR. On the first day, I had to wait for almost 2 hours, but the HR was unavailable, so I was asked to return after 3 days. On the second visit, the interview process began: Round 1 (HR Interaction): A short one-on-one discussion with HR. It was very casual—they asked simple questions like my bucket list. The conversation lasted around 5 minutes. Round 2 (Group Discussion / JAM): This was not a typical GD. A group of candidates was called, and each person had to introduce themselves and do a short JAM (Just A Minute) session. Based on communication skills, candidates were shortlisted for either voice or non-voice processes. Round 3 (Manager Round): Basic general questions were asked. This round was straightforward. Final Round (Voice & Accent Test): Candidates were assessed on voice and accent. Based on performance, they were assigned to English voice or regional language processes. I scored C1 level and qualified for the English voice process. I was selected on the same day. I received the offer letter the next day, and my joining was scheduled immediately after. Overall Experience: The interview process was simple and easy. Strong communication skills are the key to getting selected.