Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Swissport (Vancouver, BC) em dez. de 2017
Entrevista
The interview took place very at the airport the personnel was very friendly, the interview was made in a group setting, the first of this kind that I participate, it was a series of question divided in two groups and we could hear the answers of the other participants, it helped to break the ice and feel more comfortable with the interviewer.
Easy ..straight forward and STAR method questions .. be prepared for talking about yourself skills and qualifications ..
they gonna give you feedback within 2/3 weeks .
Keep updated your cv and bussiness attire is always important.
Very easy and quick. Comfortable and group interview no one on one, which make it very less daunting. The makers were very supportive and approachable.
Allowed us to choose between domestic terminal and international which is great gives you variety in learning .
Perguntas de entrevista [1]
Pergunta 1
Where have you worked previously in customer service
Fiz uma entrevista na empresa Swissport (Manchester, Inglaterra).
Entrevista
It was a Comfortable and professional environment, starting with a presentation then a one on one, this was relaxed and straightforward.
Questions asked about good and bad customer service experiences, also asked to give an example of how you handled a difficult situation.