Candidatei-me online. O processo levou 3 dias. Fiz uma entrevista na empresa Swissport (Chantilly, VA).
Entrevista
Apply online. If you have a pulse, can work 5 days/week to include Fri, Sat, Sun you are invited by generic email to an open casting interview session. Be on time. No exceptions. Complete eight question basic quiz. You then interview with a representative of the actual airline. You would work for Swissport under a contract to the airline. You would have no benefits, no flight benefits, and a relatively low fixed wage (compared to performing similar job functions by working directly for an airline like Delta, United, AirFrance, Alaska Airlines, American, Southwest, or JetBlue. Even working as a contract agent with Delta Global Services extends some limited flight benefits.
Following the on the spot interview, when successful, conditional employment offer.
Perguntas de entrevista [1]
Pergunta 1
Tell us about who you are then a bunch of other written questions.
1. Knowledge of Military Time Conversion. (Understanding 24 hr clock)
2. Decimal to fraction and fraction to decimal.
3. Convert currency.
4. Match capitals to countries
5. Problem solve. If passenger Service Agent can process.... then how many...
6. Problem solve-Time Zones.
a. Flight from New York to Paris is 8 hrs.
b. Paris is 6 hours ahead of New York (Ie. 12:00 noon in New York means 8pm Paris).
If the Air France flight leaves JFK at 9am (flies 8 hrs to Paris). When will it land in Paris?
7. Geography. You must be able to fill in the blank. Three countries in NA, in Asia, in Europe.
I would not recommend working here. My experience from hiring to onboarding was very poor and felt extremely rushed, which raised concerns about the company’s level of organization.
I initially spoke with an interviewer on Friday, who scheduled me to meet with the hiring manager on Monday. When I arrived, there was a group of candidates and a short wait before we were seen. The hiring manager asked me a brief question about why I wanted to work there and then immediately told me I was hired. The onboarding process was conducted in a group setting with everyone at the same time.
Afterward, I was instructed to complete a drug test and obtain a badge, all within a very short timeframe. The entire process was completed within just a few hours, which felt disorganized and impersonal.
When I asked questions during the process, staff were unable to provide clear answers. After my training was scheduled, I reached out to both the training manager and HR via email but received no response. I even went to the office in person, where the front desk staff appeared very disorganized—taking notes on a napkin, which did not inspire confidence.
Overall, the lack of communication, structure, and professionalism made this a frustrating experience.
Candidatei-me online. Fiz uma entrevista na empresa Swissport (Sydney).
Entrevista
The interview process consisted of two stages. First, we participated in a group interview where we were given activities to complete as a team. We then presented our work to the interviewers, who assessed our skills based on how we performed during the activity, including teamwork, communication, and problem-solving.
Following this, we had a one-on-one interview where we were asked individual questions and had the opportunity to discuss our experience and suitability for the role in more detail.
Perguntas de entrevista [1]
Pergunta 1
One of the questions they asked me during the one-on-one interview was about my availability, including the days and hours I was able to work.
Fiz uma entrevista na empresa Swissport (Houston, TX).
Entrevista
Jennifer was very nice and explained everything about the job perfectly. She explained the benefits, what type of work we will be doing, and what to expect from the job.