Fiz uma entrevista na empresa Switch Communications.
Entrevista
The first phase will be a Phone Call, if you pass the phone call you will move to the Technical phase with the manager of the department, the last phase will be Management phase, and that will be including the the upper management to the department.
Perguntas de entrevista [1]
Pergunta 1
Troubleshooting scenario, how to handle an angry customer.
