I applied online, got called in for a 1 on 1 interview and was offered the job right there, started about 2 weeks later, as ling as you have some call center experience they'll hire you.

I waited in the lobby for 20 minutes. All security staff and people coming in and out of the building were nice. I was asked the usual interview questions. Why was a I good fit? General customer service questions. We toured the building. I sat with someone for 20 minutes while she took calls. Overall it was a good experience.