Candidatei-me online. O processo levou 5 dias. Fui entrevistado pela T-Mobile (Dallas, TX) em ago. de 2022
Entrevista
The interview itself was great! Very kind managers, an in-depth overview of expectations and the training process. I ended up taking a different job, but overall a good experience. Don't stress about it is my advice!
Perguntas de entrevista [1]
Pergunta 1
Mainly experience in the tech industry (including giving an example of a problem you recently fixed related to tech), why you want to work for tmobile, examples of experiences in customer service.
Fiz uma entrevista na empresa T-Mobile (Tacoma, WA).
Entrevista
First there is an assessment, then an in-person interview with the manager of the store and another key holder or assistant manager, and finally a final interview with a secondary manager or district manager.
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time you helped an upset customer. What actions did you take to assist them to give them a better experience?
Fiz uma entrevista na empresa T-Mobile (Dallas, TX).
Entrevista
The interview was mostly conversational and focused on sales, communication skills, flexibility, and how I would handle customer interactions. They asked behavioral questions like describing a time I worked under pressure, handled a difficult customer, or adapted to changes at work. They also wanted to know how comfortable I was approaching customers and recommending products or services
Candidatei-me online. Fiz uma entrevista na empresa T-Mobile (Rome, GA).
Entrevista
The store manager will reach out to you to setup a phone interview. From there you will have a video interview. In the video interview it will usually be the store manager and the district manager.
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