Candidatei-me online. Fui entrevistado pela TD em nov. de 2013
Entrevista
Interview process is an over the phone interview that is three questions which if you don't answer correctly a manager cannot higher you. Questions vary but focus on customer service experience and talk about why you want to work at TD (hint. won J.D power and Associates in customer service 9 years in a row)
Perguntas de entrevista [1]
Pergunta 1
Very generic questions by managers such as; what are your top three qualities and bottom three. Give an example where you had to deal with an irate customer. What are your plans for the next 5 years.
Awesome interview process, it was professional & courteous. The interview process is lengthy, but worth it in the end!
I spend two years in this role and I loved it.
Perguntas de entrevista [1]
Pergunta 1
Tell me about yourself and why you want to be an FSR?
There was only one store manager in the interview. It was an in person interview. Before that, I also went through a phone interview. Overall, their interview was pretty easy.
1st phone, 2nd video call (2 different people), 3rd offer letter, 4th go take pick up pcs, 5th start working. Customer service type of questions. Tell me about yourself. Weaknesses and strengthens
Perguntas de entrevista [1]
Pergunta 1
Tell me about a difficult situations and how you overcame?
