Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela TELUS (Calgary, AB) em jun. de 2018
Entrevista
Apply online,if selected you get an SHL assessment, after which you are required to reply anemail sent by an angry customer who wants to cancel service, if response is suitable, you will get a phone interview, and f2f then background check and offer follows suit
Perguntas de entrevista [1]
Pergunta 1
TEll me of a time when you handled a very difficult customer, why TELUS, what are your expectations in this role.
Fiz uma entrevista na empresa TELUS (Toronto, ON).
Entrevista
When the company was previously named Morneau Shepell, the interview involved two operations supervisors asking a series of experience and behavioural questions. Dress should be business, interview was approximately 30 to 40 minutes
Perguntas de entrevista [1]
Pergunta 1
If phone ringing, emails coming in, and supervisor wants to speak, list priorities
average interview good to know role call for job and know how to answer basic questions for call center job. Telus was good to work in good work life balance and culture
Perguntas de entrevista [1]
Pergunta 1
role play with how you would take a call in the call center
Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela TELUS (Calgary, AB) em abr. de 2021
Entrevista
The interview was conducted over google meet and took approximately an hour. I was given opportunity to ask questions and to answer questions asked of me, with ample opportunity to think about my response.
Perguntas de entrevista [1]
Pergunta 1
How many times do you think is acceptable, in a year, to be late for work.