Candidatei-me online. O processo levou mais de 1 semana. Fui entrevistado pela TELUS em jan. de 2015
Entrevista
It started out with a online application, about a week after the application I received a call from the recruitment staff of Telus. She conducted the phone interview which took about 20 minutes. It was a fairly straight forward interview with simple questions like "Why Telus?" or "How would you deal with a frustrated customer?" After all was said and done she setup an in person interview with the store manager which would happen in 2 days. The in person interview was very casual in nature and essential we just went over situational questions that were based on their BAR system (Background, Action and Result). The manager then went over company policy and some of the perks of the job (Unreal phone plan, Unlimited nationwide calling +6gb data for ~$15). After that she got copies of my id's and said that I may hear back from her about a background check which meant I was in the top 2 for the job. Got an email the next day to complete a background check. After that was complete it took about 5 days and then the manager called to offer a job. All around great interviewing experience.
Perguntas de entrevista [1]
Pergunta 1
They were all very straight forward situational questions
Very thorough - well thought out interview. interviewer was nice and experienced, pretty standard interview questions all around. there was also the ability to converse about the job and the responsibilities during and after the interview.
Candidatei-me de outra forma. Fiz uma entrevista na empresa TELUS (Edmonton, AB).
Entrevista
Interview questions were pretty straightforward, questions about why you should be hired, and what will you bring to the team. I gave them scenery of how have been of great helps to customers, have had over positive feedback from customers over the years.
Fiz uma entrevista na empresa TELUS (Waterloo, ON).
Entrevista
They ask you typical questions about customer service and solving people's problems. As long as you have ears on your head you can answer the questions they give you. Usually they sit outside the store and do the interview. Be prepared to have distractions walking around you.
Perguntas de entrevista [1]
Pergunta 1
When have you disagreed with a coworker on something?
How did you approach it?