I was able to meet with two managers, and the whole process took about 30 minutes. Very interested in your skills, and background related to service and sales. They encourage you to ask lots of questions, and it's high on integrity

Had an initial phone call then a skills assessment, I was sent the assessment the evening after the phone call, I was told I had 48 hours to complete. The senior representative was rudely persistent in following up about taking the assessment, and five minutes after completing they had the audacity to email me saying "I was not a fit based on results". I have over four years of call center experience......