Candidatei-me pessoalmente. O processo levou 1 dia. Fui entrevistado pela TP em jul. de 2014
Entrevista
I initially applied online, however, after not receiving and replies to my application, I went in person and was informed that I will need to do two or three assessments to determine what training class they would put me in. After completing the assessments, which I passed, I was taken into a room to do a typing test. After passing the typing test, I was interviewed, first, by a lady from HR, and next, by a floor supervisor. The interview questions specifically focused on my customer service experience and how I have dealt with other people in specific scenarios. Overall, the interviews were easy and did not take long.
Perguntas de entrevista [1]
Pergunta 1
How you dealt with a stressful situation and what was the end result.
Candidatei-me por meio de uma agência de recrutamento.
O processo levou 2 semanas.
Entrevista
Had an interview over the phone from a recruiter. Interview was a few basic questions and wasn't too bad. The interview was about 30 minutes long and afterwards the recruiter thought I would be a good fit and told me that h would contact me in the next few days if I was hired
Perguntas de entrevista [1]
Pergunta 1
Did I have any previous customer support experience
Candidatei-me online. O processo levou 6 dias. Fui entrevistado pela TP (Montreal, QC) em nov. de 2016
Entrevista
I had to do a test for the first part of the interview and then met with a lady from HR.
Then i had a group interview for the second part, about 12 people.
we went around answering questions.
mostly about dealing with customer service and step to ensuring good customer service.
Perguntas de entrevista [1]
Pergunta 1
they asked a bunch of grammar and comprehension questions. then asked basic questions about computer knowledge for both Apple and Microsoft.