O processo levou 3 dias. Fiz uma entrevista na empresa TP (Newry, Northern Ireland).
Entrevista
Applied online in Teleperformance website, received a telephone call the next day and done a quick telephone interview and was invited to a group assessment the next day. The group assessment included doing a short presentation on myself, why I wanted the job, my goals etc, and a number of short exercises like spelling and grammar test, listening to calls and jotting down information. I then received a call later that day and done another short telephone interview and was offered the position.
Perguntas de entrevista [2]
Pergunta 1
Give an example of a time where you gave excellent customer service.
The interview process was tedious with lot of online sections. We had about 4 assessments and in person interview. Our language fluency was tested. The test comprised of Grammar, Vocabulary, Comprehension and Understanding. The test was based on English and French.
Fiz uma entrevista na empresa TP (Atenas, , Ática).
Entrevista
Interview process very easy. Basic questions, they need people, so nothing special to mention here. I had a few tests to pass (language test, French in my case, typing speed..) I’ve spoken with a french speaker from HR, she was explaining to me life in Athens (well she “forgot” to mention how difficult is it to find an accommodation with such a low salary). We also had a quick chat in English. They took care of the flight expenses, taxi at the arrival and the first week’s hotel expenses.
Fiz uma entrevista na empresa TP (Manchester, Inglaterra).
Entrevista
Was straight forward amd to the point. Very clear on expectations of the job role amd what it entailed. Took the position as I was impressed by the micro management