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      Entrevistas da empresa TPEntrevistas do cargo de Customer Service Representative - Tech Support da empresa TPEntrevista da empresa TP


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      Entrevista para Customer Service Representative - Tech Support

      17 de abr. de 2015
      Candidato(a) sigiloso(a) à entrevista
      Oferta recusada
      Experiência neutra

      Outras avaliações de entrevista de vagas de Customer Service Representative - Tech Support da empresa TP

      Entrevista para Customer Service Representative - Tech Support

      13 de dez. de 2021
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por meio de uma agência de recrutamento. Fui entrevistado pela TP em mai. de 2021

      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou mais de 1 semana. Fui entrevistado pela TP em abr. de 2015

      Entrevista

      I sent my application through a website advertising multilingual job offers, and I got a call from Teleperformance HR office the very next morning: a kind lady asked me about my application and checked my mother language, then she asked me a couple of questions in English to check my level of fluency. She then told me she would send a detailed presentation of the role to my email. After I got the message, I responded to say I'd like to receive more information about the job: a skype interview was programmed for a couple of days later, and I received a call from another employee who asked me very typical interview's questions; after the call, she sent me a language test, a technical page to be translated in 30/45 minutes, which was very easy to do. After sending back to them the translated document, I received a call few minutes later (telling me the translation was perfect, and so on). After this, a skype interview was programmed for some days later (this time with HR of the Company for which Teleperformance would have provided the Customer Service Support): typical interview questions, in my mother language (with HR employees also asking about my level of English, while their knowledge of it seemed to be very basic...). After this last step, I didn't receive any other feedback for 5 days, but then I finally got a "congratulations" email with a contract proposal (the same advertised since the beginning of the process).

      Perguntas de entrevista [4]

      Pergunta 1

      Do you have previous experiences in Customer Service?
      Responder à pergunta

      Pergunta 2

      Do you have experiences in Techincal Support Service?
      Responder à pergunta

      Pergunta 3

      Do you know how it is like working in a Customer Service?
      Responder à pergunta

      Pergunta 4

      Do you have any problem in relocating?
      Responder à pergunta
      1
      O processo levou 2 semanas. 

      Entrevista

      Had an interview over the phone from a recruiter. Interview was a few basic questions and wasn't too bad. The interview was about 30 minutes long and afterwards the recruiter thought I would be a good fit and told me that h would contact me in the next few days if I was hired

      Perguntas de entrevista [1]

      Pergunta 1

      Did I have any previous customer support experience
      Responder à pergunta

      Entrevista para Customer Service Representative - Tech Support

      27 de nov. de 2016
      Funcionário(a) sigiloso(a)
      Montreal, QC
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 6 dias. Fui entrevistado pela TP (Montreal, QC) em nov. de 2016

      Entrevista

      I had to do a test for the first part of the interview and then met with a lady from HR. Then i had a group interview for the second part, about 12 people. we went around answering questions. mostly about dealing with customer service and step to ensuring good customer service.

      Perguntas de entrevista [1]

      Pergunta 1

      they asked a bunch of grammar and comprehension questions. then asked basic questions about computer knowledge for both Apple and Microsoft.
      Responder à pergunta

      Entrevista para Customer Service Representative - Tech Support

      25 de mar. de 2016
      Funcionário(a) sigiloso(a)
      Montreal, QC
      Oferta aceita
      Experiência negativa
      Entrevista fácil

      Candidatura

      Candidatei-me pessoalmente. O processo levou 1 semana. Fiz uma entrevista na empresa TP (Montreal, QC).

      Entrevista

      English proficiency, and Mac and Windows common questions. about past service experience.

      Perguntas de entrevista [1]

      Pergunta 1

      English proficiency, and Mac and Windows common questions. about past service experience.
      Responder à pergunta