A series of tests: -Typing Asessment -Quiz on general knowledge of audio/video and internet router hook-ups -Grammar and English comprehension As well as the usual personality questionnaire, there was a face-to-face interview the same day of application. Nothing too crazy. Typical of many customer service jobs. I applied in-person on site. Took above mentioned typing test and filled out the general questionnaire. Waited a few days to get a call-back and then followed up my application with the actual interview process. The process included a large group of applicants. We all sat in the hiring center and completed more quizzes and had our one-on-one interviews with HR. I then waited in the lobby with everyone else as they either eliminated or accepted our application and offered us a job.

Had an interview over the phone from a recruiter. Interview was a few basic questions and wasn't too bad. The interview was about 30 minutes long and afterwards the recruiter thought I would be a good fit and told me that h would contact me in the next few days if I was hired