They usually have you fill out a application then upon filling out the application they will have you take a pre-screen test. These are basically common sense questions. What would you do if you saw someone stealing? What would you do if a customer gives you extra money.. Like I said really common sense. From there they input all that info into their computer if you pass and they are hiring you will get a call. When they call you they will setup a time and then you go down to the next section as far as the interview process goes.