Weird.
At first the recruiter seemed friendly and nice, offering tips and to do my homework on how to succeed in each interview. She explained to me that there would be various rounds (phone screener, interview with hiring manager, technical panel (3 TAMs), shadow interview to install a demo of product, sales/customer service interview, CEO interview, offer letter, 3 month training period). Screener went well, I seemed to have the "right" personality for the company, so after the call I was asked to take a technical quiz. It was a 36 written response questions, 30 seconds to answer. I passed the quiz. Got an invite to interview with the person who I would have reported to.
Before the official interview, the recruiter sent me links to learn more about the company, the product, videos, etc. (It was a lot of material). Since I was to preparing to get quizzed about the platform and any skills I listed on my resume, I was instructed after the interview to discus how it went with recruiter.
With the hiring manager I only got asked behavior and education background questions. Nothing technical, nothing about the company, nor my skillset. The interview took less than an hour, the hiring manager told me next steps (which was the run down of future interviews). The hiring manager seemed a bit annoyed that I asked a few questions at the end, in specific I asked what a typical day for TAMs? Do TAMs support onsite troubleshooting? If he can tell me more about the other TAMs in the region?
The answers:
-Set up/configure the platform, monitor their endpoints.
-Due to pandemic, there is no onsite troubleshooting, all done remotely.
-Other peers, all men, most were white, 1 Hispanic, 1 was African-American, security operations background. The hiring manager made it seem like even though everyone works remotely, that they made time to socialize once a month. Like they were all bros or a tight family. That was the end of interview,
I immediately called the recruiter (got no response), I sent her an detailed email on how it went, thinking it went well (no response via email either). A few hours later, I received a general rejection email, that my background wasn't a good fit for the company.
What I didn't like.
1. When I found out all the regional TAMs were male, I knew I wasn't gonna make it far in the interview process. From what I encountered, many women working in the company were in the recruiting department.
2. How the recruiter did a 180 on personality, being approachable/friendly at first then just giving cold shoulder/providing no constructive criticism.
3. Wasted brain space and time learning about my the platform. From my interview I found out to its super expensive (thousand to million dollars - depending # of endpoints a company has) and marketing strategy is done via word of moth. I wouldn't recommend this company nor product seeing how hypocritical they are claiming to want to bridge IT Gaps. (People, processes and technology) working together can reduce IT Gaps. This company only cares about their product and people who they seem fit their cultural background. I'm even curious if there is even a legit position at the end of all these interviews, or is it just a way to hype people up about their platform and have them be wowed to then talk about it to others (word of mouth).