I submitted a resume including key words related to my past sales, retail, and customer service experience, as well as a cover letter mentioning my passion for tea, which definitely positioned me as a good candidate. I received a phone call from the manager several days later to set up an interview. I arrived probably about 5-10 minutes before, and was offered a cup of tea, which I accepted. The manager and I then sat in the food court to being my interview. Prior to the interview I did a lot of research about the products they sold, Yelp reviews for the particular store I was applying to, and also past interviewee/employee review here on glassdoor. I was asked general interview questions and answered them well. I think what made me an attractive candidate was the fact that I asked A LOT of questions. About the manager's own experiences, about the concerns I had for a quota-based sales position, etc. Overall I could tell that she was a passionate sales person and loved her job. She seemed like a really awesome professional to work for, but in the end I did not want to be in a sales/retail position, especially one that was quota-based, so I declined their offer for a position.