From start to finish, my experience was exceedingly positive. My first phone interview was with a recruiter. She was straightforward with me at the end of our conversation and told me that she would pass me on to the next round with the regional director. After interviewing with him, he also informed me that he would pass me along to the next interview, which we arranged for that same day! Two more interviews followed with other managers culminating in one with the district VP. About a week after my last interview (all were via phone due to COVID-19) I emailed the recruiter to follow up. She replied promptly to tell me I was still being considered. Within another few days I was offered the position. The entire process took about a month.

Interview process was more informal than expected for the role. Not unprofessional, just easy going. Only frustration was lack of communication after the interview. Was told there would be another interview in the follow week, but never heard anything more until a form letter was emailed out weeks later.