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Thank you for taking the time to provide feedback on your recent interview experience with our company. We appreciate your honesty, and we apologize for any frustration or disappointment you may have encountered during the process. Regarding your concern about the lack of follow-up responses, we acknowledge that timely communication is crucial, and we apologize for any delays or lapses in our communication.
We understand that waiting for feedback can be frustrating and we sincerely apologize if this has caused any inconvenience or uncertainty on your part. We have not only addressed the response turnaround time with our team, but have taken your feedback RE: the assessments process and adjusted it accordingly. We would also like to extend an invitation for you to reach out to our HR department directly, if you are open to discussing your experience further. We are always eager to learn from our candidates and gain deeper insights into areas where we can enhance our hiring practices.