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      The Cigna Group

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      Buscas relacionadas: Avaliações da empresa The Cigna Group | Vagas da empresa The Cigna Group | Salários da empresa The Cigna Group | Benefícios da empresa The Cigna Group
      Entrevistas da empresa The Cigna GroupEntrevistas do cargo de Customer Service Representative (CSR) da empresa The Cigna GroupEntrevista da empresa The Cigna Group


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      Entrevista para Customer Service Representative (CSR)

      31 de mar. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Nairobi
      Nenhuma oferta
      Experiência neutra
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa The Cigna Group (Nairobi).

      Entrevista

      A long of Interview process that begins with an initial screening call then another interview that's more extensive etc. and Pre-employment process takes a bit of time with the background checks which is very extensive from my experience

      Perguntas de entrevista [1]

      Pergunta 1

      Skills you posses that make you fit for the job
      Responder à pergunta
      1

      Outras avaliações de entrevista de vagas de Customer Service Representative (CSR) da empresa The Cigna Group

      Entrevista para Customer Service Representative

      12 de mai. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Bengaluru
      Nenhuma oferta
      Experiência negativa
      Entrevista fácil

      Candidatura

      Candidatei-me por indicação de um funcionário. O processo levou 1 semana. Fui entrevistado pela The Cigna Group (Bengaluru) em abr. de 2026

      Entrevista

      I was referred through a friend. And on the next day i had to give the in office interview. I was fully prepared and the interview went very good. the interviewer was impressed by my answer and it was evident enough. by the end of the interview the interviewer did ask me about the person who refer me and about the CTC that i last had in my previous organization. and just then Interviewers face went low and he became serious for no reason. though he was talking to me professionally, but he was a bit skeptical and was asking me unnecessary question that was not even related to the role or the process. Later the only reason why they rejected my application was because my previous package was higher then what they had a budget for this role. I agreed with the offer, but still they were concerned as the the interviewer had a very off mindset with the person who referred me. and without giving any feed back, they just kept an email stating that my profile doesn't aligns with the requirement. and technically i have 4+ years of experience in Customer Consultant for B2C, B2B and C2B customers with SaaS and Telecom tools. I felt very bad, as they really bought there own personal agenda in between a candidate and the job the candidate is applying for.

      Entrevista para Customer Service Representative (CSR)

      29 de jan. de 2026
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa The Cigna Group.

      Entrevista

      I had a phone screen with a virtual interview it was easy and more of a get to know you interview. The interview process was an easy process. she only asked me 5 situational questions

      Perguntas de entrevista [1]

      Pergunta 1

      Describe where you encountered a difficult customer how did you handle it?
      Responder à pergunta

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