There was a group interview after a telephone interview. There were about 10 other people in the room. we watched videos,and responding to direct questions. We also role-played in sales scenarios. There was a "homework" assignment to research one item and bring in a picture. The role-play scenario really required studying the website and getting a feel for the store's policies without a net. They expect people that have sales talent, not ones that need to be trained. In my scenario a customer was in the store with their young children. Thinking on the fly, I neglected to remember to direct the customer to the website to shop. Had I thought of that, I believe that my chances would have been better for the job. Disappointed in my response, kind of blew it, but I may try again down the road. I love this store!

Step 1: Phone interview Step 2: Group interview - group of 10 others and 2 managers interviewing Step 3: Management Interview - Done 3 separate times with 3 different managers Step 4: General Manger Interview Step 5: Area Director Interview