Candidatei-me online. Fui entrevistado pela The Foschini Group (Johannesburg) em mar. de 2024
Entrevista
The interview was quite interesting and it was a pannel of three people.the interview was for one hour and it was a panel of three people and they were asking question around how one deals with customers what they believe a great customer service is.they use a star method to interview
Perguntas de entrevista [1]
Pergunta 1
Tell us about the time you had to deal with a difficult customer
Candidatei-me online. O processo levou mais de 1 semana. Fiz uma entrevista na empresa The Foschini Group.
Entrevista
Fair and professional the interviewer is patient and asks relevant questions, they don’t feel rushed and are pretty much what you can expect in an interview. Very welcoming and warm atmosphere not much to add really
Fiz uma entrevista na empresa The Foschini Group (Johannesburg).
Entrevista
The interview process was easy. The manager was friendly and made me feel at ease. He asked me questions concerning the job and my past experiences. Things like customer service, how you handle stress, etc
Fiz uma entrevista na empresa The Foschini Group (Durban).
Entrevista
1 interview with the manager and assistant manager, 1 interview with area manager. Both interviews look into your personality, brand awareness and retail knowledge. Took place at the stores back office. Both interviews take about 30 minutes
Perguntas de entrevista [1]
Pergunta 1
Briefly explain how you would handle a sitautuon where a customer was dissatisfied by the service they received in stores.
