I applied on line. After the phone screen, they had me come in for a few hours to take three computer-based tests. The topics were English, Math, and Decision Making (i.e. how do you handle certain office and ethics situations?) All questions were multiple choice. Following the tests, there was a panel interview with 2 claim managers. The interview questions were typical behavioral questions. There was also a question about dealing with difficult customers and one about demonstrating extra effort to meet a goal. The offer came the next day, and I eventually accepted.

First an online assessment. Next a recruiter calls and then in person. If you applied to short term disability they will sell you the job. It’s unforgiving work and there’s always more.