HR Phonescreen Interview: Tell me about yourself? Why do you want to work for TNC? What are your strengths? Tell me about a challenging customer service experience and how you addressed/resolved it? How do you work under pressure? Do you prefer working alone or in a team setting? Hiring Manager Zoom Interview: Tell me about yourself? Walk me through your resume? Tell me about a time you resolved an issue/problem in a creative way? What are your career goals/plans? What responsibilities associated with this position are you looking forward to doing? What responsibilities associated with this position are you not enthusiastic about? Note: Expect situational and technical questions pertaining to your role and expected responsibilities. Also, know your resume, and don't be afraid to let your personality shine through. Hiring Manager's Boss Zoom Interview: Tell me about yourself? How do you cope with work stress? What are your career goals? What is your understanding of the position? Note: If there is a third interview in your case, this is very much a culture fit/personality/behavioral assessment. They want to get to know you as a person, what brings you to want to work here, and your long-term career goals. Be your authentic self, however, with a professional overtone. Add. observations: Interviewers will write notes and forward those over to the next person interviewing you.