Recruiting coordinator contacts you to set-up a phone interview, phone interview is performed with a recruiter, recruiter then passes to hiring manager and they decide at that point whether or not you get an in-person interview.

I applied online and was contacted a few weeks later by a recruiter at HQ. The recruiter then selected me to move on to an interview with the local franchise I had applied to work at. A month later I was contacted for a second interview with the company and almost 5 months later I have still never heard back from the local franchise about the position, either positively or negatively even though the local owner said they would "be in touch".