A bizarre experience. I was contacted via email to set up an initial phone call the same day with talent acquisition. They were 15 minutes late to the call, no apology and came off a bit rude. There was no introduction on their end either; they asked me to go straight into my experience (awkward for an interviewee!) and it felt impersonal. I was immediately asked for my availability to meet with the hiring manager, and I thought that went really well but a few days later I got a rejection email with no feedback. I understand TikTok is a startup tech company, but there are easy fixes here that can’t just be blamed on “being a new company.” Etiquette still applies especially as you’re recruiting talent at FB, Google, etc. who have been through rigorous and transparent interviews before so this company comes off as a joke. I’m currently interviewing with a competitor and their interview process is a complete 180. Don’t recommend this company until they get it together.

I interviewed for the ‘Media Manager’ position and had a first round screening call with The talent acquisition which went well and went over my experience and interest in the role/company. This role was a brand new role part of a new team at TikTok so there were ‘unknown’ elements of the job as the company is growing very rapidly. And building out new teams. My second round interview was an in-person interview with the hiring manager which went over the role and responsibilities in more depth, although the interviewer was very new to TikTok and had only just started work there a week prior so this felt very conversational and relaxed. I was told by the talent acquisition team I had passed this round and the third round interview was with a cross-functional team member in a different office, and a video call was arranged to accommodate this. The interview focused more on general skills and competencies which I felt went positive. I followed up numerous times with the talent acquisition team for feedback and was disappointed to receive an automated rejection email for the position 2 weeks after my third round interview. I at least would have appreciated a call or email highlighting some level of detailed feedback as to why I was unsuitable for the position. Personally, I think it is very unprofessional of TikTok not to provide appropriate feedback, especially as I had been in attendance of 3 interviews and was very invested in this process (even attending an in person interview at their offices in Holborn). Judging from their LinkedIn job advertisements I understand they are in the process of growing very rapidly and probably churning through interviews and candidates. However, this lack of communication has left a bad taste in my mouth, and I would reconsider applying for any future roles that appealed to me. Candidate constructive feedback should be a bare minimum requirement, even more so if you have invited a candidate no less then 3 occasions to interview for a role in your company.