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      Toast Inc

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      Buscas relacionadas: Avaliações da empresa Toast Inc | Vagas da empresa Toast Inc | Salários da empresa Toast Inc | Benefícios da empresa Toast Inc
      Entrevistas da empresa Toast IncEntrevistas do cargo de Customer Support Specialist da empresa Toast IncEntrevista da empresa Toast Inc


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      Entrevista para Customer Support Specialist

      25 de mar. de 2017
      Candidato(a) sigiloso(a) à entrevista
      Boston, MA
      Oferta recusada
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela Toast Inc (Boston, MA) em mar. de 2017

      Entrevista

      Interview Process started with a phone convo with a Toast Recruiter. Convo was great. Told me all about Toast. He asked my salary. I told him I current made about $60/$65k per year. He said that sounds like a more senior role and that he would look into it. He asked if I would be comfortable at $56k with a 10% bonus. I said I would definitely consider it. We also went over the roll, lots of phone support, not Monday-->Friday. Sun->thurs or Tues->sat. They were looking to fill the 10-7pm shift. I said I was fine with that even though i really just want 9-5, Monday->Friday. A week or so went by and I came in for an interview. Staff was great. Very kind, not too aggressive. I eventually got an offer. $24/hr with overtime expected. I was not too happy that not only did they switch to hourly, but that it was way less than I expected. So at $24/hr for 40 hrs, it would around $50k/yr. Then he mentioned that if I did 6 extra hrs of overtime per week, that would make up the difference. I responded to the offer with a counter. I also asked for a senior title. I did not get either. The recruiter also tried to tell me that Toast was such a good opportunity that the $10k bump is worth it and that he took a $30k bump when he left his previous job. No person in their right mind leaves one job for $30k less per year unless they have a trust fund. How can I be expected to leave a job where I would be working more for less money? Overall, it seems like a great company but if they want good new staff, pay them what they are worth and dont BS them during interviews.

      Perguntas de entrevista [1]

      Pergunta 1

      Why work for Toast?
      Responder à pergunta
      3
      avatar
      Resposta da empresa Toast Inc
      8y
      Thank you for taking the time to write a review, it’s great to have your feedback. I apologize for any confusion regarding your compensation. It sounds like there was quite a bit of back and forth on it, and while we never intend to deceive candidates or change terms on them, I can see how the water may have gotten a little muddy here. As for the piece about compensation not being as competitive as you might have hoped, unfortunately, that’s the nature of working for a startup. We work for passion here. I don’t think it’s crazy to think that we tried to sell you on the opportunity that Toast is.

      Outras avaliações de entrevista de vagas de Customer Support Specialist da empresa Toast Inc

      Entrevista para Customer Support Specialist

      6 de jan. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Dublin, Dublin
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Toast Inc (Dublin, Dublin) em jul. de 2024

      Entrevista

      I only got rejected from 1st round, asked for some basic details, like visa status, experience etc. While I had the right skills and experience for the job, they did not consider me.

      Perguntas de entrevista [1]

      Pergunta 1

      What's your Visa Status? Do you have any experience in handling customers, some questions related to customer management etc.
      1 resposta

      Entrevista para Customer Support Specialist

      2 de mai. de 2022
      Candidato(a) sigiloso(a) à entrevista
      Omaha, NE
      Nenhuma oferta
      Experiência negativa
      Entrevista difícil

      Entrevista para Customer Support Specialist

      3 de abr. de 2018
      Candidato(a) sigiloso(a) à entrevista
      Omaha, NE
      Oferta recusada
      Experiência neutra

      Candidatura

      Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Toast Inc (Omaha, NE) em mai. de 2022

      Entrevista

      Received an email requesting my availability. Which I diligently filled in, assuming I should use my own time zone since it was not noted anywhere to use a different one. Received an email the next morning stating, "You're confirmed for your phone interview on . Your interviewer will call you at the scheduled time." Some crucial information (the date and time of the interview) was left out. So I replied as the email said to do stating that I needed to know when the interview was. I never recieved a response, 5 days later two hours AFTER one of the available windows I had put in I received a call which I didn't answer because I am at work at my current job. The interviewer left a voicemail and said to email them if we could set up another time. I replied to their email again reiterating that I was never told a date or time and also asking since they called two hours late did my interview times need to be adjusted to PCT instead of Central? I will update this if they ever respond but I am not holding my breath. This experience leaves a bad taste in my mouth for how responsive this company would be as an employer.

      Perguntas de entrevista [1]

      Pergunta 1

      Nothing because they never told me the date/time of the interview. Also called two hours later than my slot of time I had stated was available on their form.
      Responder à pergunta
      2
      avatar
      Resposta da empresa Toast Inc
      4y
      Thank you so much for bringing this to my attention, and I am so sorry for the confusion. It seems there was a glitch in our confirmation email, which resulted in the confirmed time not appearing in your email. I will be sending a follow up today- if you are still interested in Toast, I'd love to hear from you! - Kelsey O'Donnell, Manager, Talent Acquisition
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela Toast Inc (Omaha, NE) em mar. de 2018

      Entrevista

      While the interview was pleasant and the people I interviewed with were pretty cool, it seemed like they were trying super hard to "sell" me on the company. I did receive an offer which I was forced to decline due to the really odd shift that wasn't mentioned to me in the interview process. There was a lot of back and forth with the recruiter but the process was backwards. I mean asking for references once an offer has been made? That's odd to me. I feel that Toast has a lot of growing up to do before it can really get ( and keep) quality people. The vibe I got was that it's not a place for someone with a family, a personal life, or an active life. If you love working the weekends and the graveyard shift this is perfect for you!

      Perguntas de entrevista [1]

      Pergunta 1

      Basic tech support questions
      Responder à pergunta
      2