They take you on a shadowing spree with the top sales associates. You are basically a pet that just follows them around. They "Interview" you on why you want to be a part of Tom James and how great it is. I saw right through it. These senior sales people have been with company for years and of course have a steady client base. It simulates that the job is very easy and fun. They also sneak interview you even when you already have the offer. Which is honestly very sleazy of them.