Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Transcom WorldWide em jul. de 2021
Entrevista
The interview began as a group interview via Google Teams. There were a total of four candidates in the interview. We each got asked various questions regarding our past experience and performance as a Customer Service Representative, and then we were moved back into the lobby to each be interviewed privately. The entire interview took about 45 minutes, and at the end we were all hired.
Perguntas de entrevista [1]
Pergunta 1
I was asked to detail an incident where I went above and beyond to help a customer. I was also asked who was my favorite past manager or supervisor and why. Finally, I was asked why I would be a good fit for the position.
Fiz uma entrevista na empresa Transcom WorldWide (Windsor, ON).
Entrevista
Very good and easy. The interviewer was really friendly and accommodating. He took some time to know about me and how I would navigate different scenarios. A very good experience overall.
Perguntas de entrevista [1]
Pergunta 1
"Tell me about a time you had to deal with a frustrated customer. How did you handle it, and what was the outcome?"
Fiz uma entrevista na empresa Transcom WorldWide (Saskatoon, SK).
Entrevista
Straightforward and easy. Had questions based on previous experience. Was asked 2 to 3 questions. Mainly looking for language expertise. It was a group interview. There were two other candidates along with me.
Perguntas de entrevista [1]
Pergunta 1
Situational questions related to previous experience