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      Travelers

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      Buscas relacionadas: Avaliações da empresa Travelers | Vagas da empresa Travelers | Salários da empresa Travelers | Benefícios da empresa Travelers
      Entrevistas da empresa TravelersEntrevistas do cargo de Customer Service Representative da empresa TravelersEntrevista da empresa Travelers


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      Entrevista para Customer Service Representative

      27 de dez. de 2023
      Candidato(a) sigiloso(a) à entrevista
      Richardson, TX
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fui entrevistado pela Travelers (Richardson, TX) em dez. de 2023

      Entrevista

      I thought the Interview Process was highly unprofessional. I had a phone screen with a recruiter and she stated that the role was actually not a hybrid remote role and that after 6 months, you might be eligible for hybrid. The job listing on Indeed was labeled as a hybrid remote role and that's why I applied since I have a disability and hybrid remote roles is what works for me. She asked me to explain all of the gaps in my resume. One of my gaps is due to a severe disability that I have. When I stated my gap was due to a disability there was silence and I could tell that the interview process got grim after that. This is an entry level job, previous gaps shouldn't be a question or even matter, especially if it's due to disabilities. My disability does not erase any of my previous work experience and education. I've had a lot of job interviews and I can say that the one with Traveler's was the most intrusive and judgmental. I'm honestly glad that I didn't get a second interview because of the misleading job post and recruiter seemed displeased when I stated I have a disability.

      Perguntas de entrevista [1]

      Pergunta 1

      Explain all of the gaps in your resume. Are you okay with the starting salary? What's your highest level of education? Do you have any work experience that is not listed on your resume? Explain your duties in each job that you've had. Explain an issue you've had with a supervisor. Explain a decision you had to make with no supervision. Explain a time you have dealt with an angry customer. Explain how you were evaluated in all jobs listed on your resume.
      Responder à pergunta
      1

      Outras avaliações de entrevista de vagas de Customer Service Representative da empresa Travelers

      Entrevista para Customer Service Representative

      4 de fev. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Hartford, CT
      Nenhuma oferta
      Experiência neutra
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fiz uma entrevista na empresa Travelers (Hartford, CT).

      Entrevista

      Phone interview went well was not too intricate but also asked a lot of questions that didn’t necessarily relate to the role as I would have thought they should have

      Perguntas de entrevista [1]

      Pergunta 1

      What my favorite part about my last job was
      Responder à pergunta
      avatar
      Resposta da empresa Travelers
      3mo
      Thank you for taking the time to share your experience with us. We appreciate your feedback regarding your phone interview and the relevance of the questions you received.

      Entrevista para Customer Service Representative

      27 de jun. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Houston, TX
      Oferta recusada
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa Travelers (Houston, TX).

      Entrevista

      The first interview provided a lot of valuable information about the position and company. During the second interview, I gained deeper insights into the organization and appreciated the opportunity to meet the division manager.

      Perguntas de entrevista [1]

      Pergunta 1

      Can you describe a time you turned an unhappy customer into a satisfied one?
      Responder à pergunta

      Entrevista para Customer Service Representative (CSR)

      15 de jan. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Knoxville, TN
      Nenhuma oferta
      Experiência neutra
      Entrevista difícil

      Candidatura

      Candidatei-me online. O processo levou 1 dia. Fui entrevistado pela Travelers (Knoxville, TN) em jan. de 2025

      Entrevista

      I got an interview setup with a recruiter who broke up a 40 minute call into 2 sections. 1st half was for going over the role and actually asking YOU what do you know about travelers and why are you interested in the position? She also went over my resume with me and asked for highlights/summaries of what I did and why I left. The second half of the role was the infamous behavioral interview. which was okay, I'll put the questions down below

      Perguntas de entrevista [5]

      Pergunta 1

      What do you know about Travelers Insurance ?
      Responder à pergunta

      Pergunta 2

      Why do you want to work for Travelers?
      Responder à pergunta

      Pergunta 3

      Tell me about a time you had a challenging time with a customer and what you did to resolve it?
      Responder à pergunta

      Pergunta 4

      Tell me about a time you had to execute a certain action without supervisor approval and why you did / how you did it
      Responder à pergunta

      Pergunta 5

      What would your supervisor recognize as your strengths and why / weaknesses and why?
      Responder à pergunta
      3