I had an interview with a scheduler. (Maumee oh). He asked me about attendance and service standards, what my expectations were with the position. I actually cried when I heard all the ways they assisted employees and the additional programs they offered the employees. It is a great company, I am still employed.Then I had a four hour job shadowing to complete to make sure it was a position I was interested in. I did have to go out and buy beige pants and a plain white shirt, and I didn't know if I was going to be offered the position yet. After that I had an interview with the executive director. Everyone was very professional. I was offered the job.