Ir para o conteúdoIr para a pasta
  • Vagas
  • Empresas
  • Salários
  • Para empresas

      Avance em sua carreira

      Descubra qual pode ser seu salário, conquiste a vaga dos seus sonhos e compartilhe insights de qualidade de vida com sigilo.

      employer cover photo
      employer logo
      employer logo

      Trupanion

      Essa empresa é sua?

      Sobre
      Avaliações
      Remuneração e benefícios
      Vagas
      Entrevistas
      Entrevistas
      Buscas relacionadas: Avaliações da empresa Trupanion | Vagas da empresa Trupanion | Salários da empresa Trupanion | Benefícios da empresa Trupanion
      Entrevistas da empresa TrupanionEntrevistas do cargo de Retention Specialist da empresa TrupanionEntrevista da empresa Trupanion


      Glassdoor

      • Sobre
      • Prêmios
      • Blog
      • Fale conosco

      Empresas

      • Conta gratuita de empresa
      • Área da empresa
      • Blog para empresas

      Informações

      • Ajuda
      • Regras da Comunidade
      • Termos de Uso
      • Privacidade e opções de anúncios
      • Não venda nem compartilhe minhas informações
      • Ferramenta de consentimento de uso de cookies

      Trabalhe conosco

      • Anunciantes
      • Carreiras
      Baixe o aplicativo:

      • Busque por:
      • Empresas
      • Vagas
      • Localizações

      Copyright © 2008-2026. Glassdoor LLC. “Glassdoor”, “Worklife Pro”, “Bowls” e o logotipo do Glassdoor são marcas comerciais pertencentes à Glassdoor LLC.

      Empresas seguidas

      Fique por dentro de todas as oportunidades e dicas internas seguindo as empresas de seus sonhos.

      Buscas de vagas

      Comece a buscar vagas para receber atualizações e recomendações personalizadas.

      Entrevista para Retention Specialist

      17 de nov. de 2021
      Candidato(a) sigiloso(a) à entrevista
      Dallas, TX

      Outras avaliações de entrevista de vagas de Retention Specialist da empresa Trupanion

      Entrevista para Retention Specialist

      25 de ago. de 2025
      Funcionário(a) sigiloso(a)
      Seattle, WA
      Oferta aceita
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Trupanion (Dallas, TX) em nov. de 2021

      Entrevista

      it was a traditional tell me about yourself start to the interview, and three different " on the job" scenario questions were presented. Otherwise Very cordial, and friendly call from the HQ in Seattle.It's a remote position, and the pay is about $750 per week. The bonus structure explained sounded wonky and not able to hit on a regular basis.

      Perguntas de entrevista [1]

      Pergunta 1

      3 role play questions: The main one was what if the customer wanted to cancel the service because their pet was not covered on the policy for the issue it was having..what would you do to assist that customer the best way possible, kind of a loaded question because if they are not covered, they are simply not covered.
      1 resposta
      avatar
      Resposta da empresa Trupanion
      4y
      Thanks for sharing your interview experience! I am glad you enjoyed your conversation with one of our Seattle HQ recruiters! I did want to follow up on the retention bonus structure as we strive to make that bonus attainable on a regular basis. On average, our Retention Specialists are earning $1,500/month in bonuses and top performers are averaging $2,600/month. If you ever have questions about open roles at Trupanion in the future, please feel free to email us at Recruiting@Trupanion.com!
      Experiência neutra
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Trupanion (Seattle, WA) em mar. de 2022

      Entrevista

      Initial phone screening , you will receive update emails and clear communication. If you are selected to move forward, there will be a video call with multiple departments and short shadow of current employee. Fairly friendly

      Perguntas de entrevista [1]

      Pergunta 1

      What is your favorite book
      Responder à pergunta

      Entrevista para Retention Specialist

      14 de abr. de 2021
      Funcionário(a) sigiloso(a)
      Fredericksburg, VA
      Oferta aceita
      Experiência positiva
      Entrevista fácil

      Candidatura

      Candidatei-me online. Fui entrevistado pela Trupanion (Fredericksburg, VA) em mar. de 2021

      Entrevista

      Took a total of three weeks. One for the application to be processed, one for a phone interview and the last one for a Zoom interview. I first spoke with a recruiter via e-mail then also spoke to that recruiter for a phone interview that lasted a bit over 30 minutes. Then I had a Zoom meeting with the department manager as well as the sales manager that was scheduled for an hour but really only took 30 minutes. I heard back very quickly after both interviews (about 1 business day).

      Perguntas de entrevista [4]

      Pergunta 1

      Explain why you would like to work for Trupanion.
      1 resposta

      Pergunta 2

      How would you handle a member yelling and cursing at you on a call.
      1 resposta

      Pergunta 3

      Why are you wanting to leave your current position.
      1 resposta

      Pergunta 4

      A member calls wanting to cancel their plan because they would like to just save up the monthly premium instead. How would you educate this member to retain their insurance plan.
      1 resposta
      1
      avatar
      Resposta da empresa Trupanion
      5y
      Thank you for sharing your interview experience and helping other folks best prepare for our Retention position! If you have any other insight you would like to share about your interview experience, please email us at recruiting@Trupanion.com to set up some time to chat. Thanks again!