Spoke to rep over the phone first then moved on to in-person with 2 separate people. A bit intimidating but ok in the end. People I interviewed with ended up being my supervisor and director. Nice people

Very detailed and lengthy. They want to insure that they hire the right people for the job. You start with 2 phone interviews, one from the recruiter, then a manager. You then do an assessment online involving claims scenarios. Then you go for an interview in person. This takes about two hours. You interview with a claims associate, a claims specialist, do another assessment, and then interview with the hiring manager. This seems a very laid back work environment, but they take their work very seriously. It is a company that clearly cares about its employees and wants them to succeed. It also is a company that wants to make sure they hire the right people in a very thorough and involved process.