First round, HR screen to see if you're a good fit. Then a phone interview with the manager of the systems department. The interviewer did not know how to conduct an interview and was just awkward. They told me I would hear back very shortly. I found out I did not get the position, because someone else from the company contacted me on Linkedin a month later to ask if I was interested in the same position. The interview was mostly centered around network topology. Either the interviewer thought he was hiring a network engineer, or I was confused about the position, and I believe it is the first one. A support person does not need to be a network engineer to perform the tasks outlined in the job description. It was a basic onsite support position. You should keep your candidates more informed and not leave them hanging. Re-evaluate your interviewing practices. Very unprofessional!

1st interview was with H.R and it took 30 minutes. just a conversation to learn more about you, salary expectations... 2nd interview was for an hour with a team member. It was a mix of questions about my background and also technical questions. I could not make it to the third interview, but overall it was a great experience. Be prepared to be challenged and good luck.