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      USAA

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      Buscas relacionadas: Avaliações da empresa USAA | Vagas da empresa USAA | Salários da empresa USAA | Benefícios da empresa USAA
      Entrevistas da empresa USAAEntrevistas do cargo de Customer Service Representative da empresa USAAEntrevista da empresa USAA


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      Entrevista para Customer Service Representative

      27 de jun. de 2016
      Candidato(a) sigiloso(a) à entrevista
      Tampa, FL
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 1 dia. Fui entrevistado pela USAA (Tampa, FL) em jun. de 2016

      Entrevista

      I applied online and did the assessment. The very next day I had an email inviting me for a phone interview. I prepared for the phone interview, and then about two hours before my interview I received an interview saying a different date and time. I emailed the recruiter back and asked if it was switched. She stated that it has. Well, I went about my day. I looked at my phone and seen that I had a missed call. It was a different recruiter on my voicemail saying that she will give me a few minutes to call her back before she moves on. Well, that was over an hour later that I got the message. I still called her back and told her that I received an email about the time change. She was unaware. I told her I would forward her the email but she said it was fine and that we would do the interview on the day and time that the email said. Well, the day came and my phone interview was at 230pm. I waited until 330pm and STILL NO CALL! I was upset because I was looking forward to the opportunity. I do not think that it is right that they did not call because I based my entire day around this (i have 3 kids whom I needed to get care for during the interview time to make sure it was quiet) and it is rather unprofessional not to do what you say you are going to do. I emailed the recruiter and asked if there was miscommunication between the other recruiters and no response. I emailed again asking if there was a way that we would reschedule since nobody called me and NO RESPONSE. Very rude and unprofessional. I would put the names on here but I am not going to stoop down to their levels.

      Perguntas de entrevista [1]

      Pergunta 1

      The did not even do a phone interview because they never called.
      Responder à pergunta
      2

      Outras avaliações de entrevista de vagas de Customer Service Representative da empresa USAA

      Entrevista para Customer Service Representative (CSR)

      1 de out. de 2025
      Funcionário(a) sigiloso(a)
      San Antonio, TX
      Oferta aceita
      Experiência neutra
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa USAA (San Antonio, TX).

      Entrevista

      Easy and super fast, it took me 2 weeks total from applying until getting an offer. Phone screen interview, and then in person with hiring manager. In person took about 30 minutes

      Perguntas de entrevista [1]

      Pergunta 1

      Situation questions using star method
      Responder à pergunta

      Entrevista para Customer Service Representative

      9 de jul. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Oferta recusada
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa USAA.

      Entrevista

      After filling out the initial application I was invited to take an online skills assessment which included timed portions and was fairly lengthy. There was also a brief phone screening, and then an in person interview with the manager.

      Perguntas de entrevista [1]

      Pergunta 1

      Why do you want to work for USAA?
      Responder à pergunta
      1

      Entrevista para Customer Service Representative

      28 de abr. de 2025
      Candidato(a) sigiloso(a) à entrevista
      San Antonio, TX
      Oferta recusada
      Experiência negativa
      Entrevista difícil

      Candidatura

      Fiz uma entrevista na empresa USAA (San Antonio, TX).

      Entrevista

      Very specific questions. Be really prepared to come up with a story on the spot. Nothing to do with the job description. They want you to sound like a robot.

      Perguntas de entrevista [1]

      Pergunta 1

      Who was your favorite employer and why
      Responder à pergunta

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