Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela USAA (San Antonio, TX) em fev. de 2017
Entrevista
I applied online, took almost a week and I got an email with a link to an online assessment. After about a week I received an email to schedule a phone interview. From the phone interview I was told and scheduled my face to face interview on campus (San Antonio)
It was before 2 people. One asking questions another typing responses. Lasted 30-40 minutes. I was told I would here back from HR.
Perguntas de entrevista [1]
Pergunta 1
Tell us a time of when a customer was upset/unhappy with your company or policy. What did you do to fix it?
Fiz uma entrevista na empresa USAA (San Antonio, TX).
Entrevista
The interview process is relatively straightforward. For any contact center role, they take into account any customer-facing positions you’ve had in the past and prioritize your most recent experience. Having at least some knowledge of the military community helps as USAA remains loyal to its member base, which is composed mostly of those who were in the military or have had family that served.
Perguntas de entrevista [1]
Pergunta 1
What was one experience where you noticed something was wrong, and what did you do to fix it? What did you learn from the experience?
2 sets of interviews, called back took about 2 weeks but varies, drug test, got a offer letter, then started work. Not a hard process if your familiar with it
Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela USAA (San Antonio, TX) em nov. de 2017
Entrevista
Once I put in my application on line 2 weeks later I received an email to take an assignment test within 48 hrs
One week after that I received an email scheduling a phone interview lasted around 30 minutes
Next you received an email saying you didn’t qualify or a phone call for a face to face interview