Candidatei-me por indicação de um funcionário. O processo levou 4 semanas. Fui entrevistado pela USAA (San Antonio, TX) em fev. de 2010
Entrevista
I applied online and after recieving an email notification of employee referal. I was then requested to take an assesment that covered behavior and general knowledge. The test does require some scratch paper and maybe a calculator. Be sure to work in a quite environment and have plenty of time to complete the assessment.
Fiz uma entrevista na empresa USAA (Colorado Springs, CO).
Entrevista
Once you feel that the application you have to do it online questionnaire then once you did the online questionnaire he talked to a rep then which Dr hiring manager
Perguntas de entrevista [1]
Pergunta 1
Situations that weren't applicable to situations that would happen in a call center
Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela USAA (Colorado Springs, CO) em fev. de 2024
Entrevista
30 min phone interview that just went over resume and asked 1 situation based question. 1 hr zoom interview which was almost all situation based questions then we just talked about the role and the company as a whole. It was honestly a great experience.
Perguntas de entrevista [1]
Pergunta 1
Lots of situation based questions. Tell me about a time you had “blank” experience with a customer and how you handled it. Probably 8 of those in total.
Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela USAA (Phoenix, AZ) em abr. de 2021
Entrevista
The interview was a teams call. You answer six questions from what looked like a list of 30 possible questions. Questions were standard customer service type interview questions. The give you a chance to ask any questions at the end.
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time you went above and beyond for a customer?
