Candidatei-me online. O processo levou 6 semanas. Fui entrevistado pela USAA em fev. de 2008
Entrevista
The initial contact was to complete computer-based personality/intelligence/skills testing. Successful completion led to a phone interview with a people services representative followed by an interview with two hiring managers from the area for which I was applying. One conducted the interviews while the second documented everything. This was somewhat distracting, but not overly so. After the face-to-face interview I received a job offer over the phone from the people services rep.
Perguntas de entrevista [2]
Pergunta 1
Tell me of a time when you had to deal with an aggravated customer.
Candidatei-me por indicação de um funcionário. O processo levou mais de 1 semana. Fiz uma entrevista na empresa USAA (Phoenix, AZ).
Entrevista
Had a brief phone interview with HR. Then had an in person interview with a sales manager. The turnover is high, so there are a lot of people interviewing. You then need to go for a drug test and get finger print clearance before you can officially be offered the job. Once they offer you the job, you wait until the next training class is open because they want to start about 30 people at once- so there may be a wait.
Perguntas de entrevista [1]
Pergunta 1
Basic interview questions: strengths, weaknesses, etc.
Candidatei-me online. O processo levou mais de 1 semana. Fiz uma entrevista na empresa USAA.
Entrevista
Initial phone screening, online assessment, then another phone interview with recruiter.
Perguntas de entrevista [1]
Pergunta 1
Most of the questions were behavior. Give an example of when you provided "over and above" customer service, how you dealt with an upset customer, etc. Hardest question was why are you willing to consider a postition that pays substantially less than your last one.
Candidatei-me por indicação de um funcionário. O processo levou 3 semanas. Fui entrevistado pela USAA (San Antonio, TX) em jun. de 2010
Entrevista
I had a total of 2 interviews. The first interview was over the phone and pretty simple. They asked one "tell me about a time" question. I then went in for a second interview which was with 2 managers. I was very nervous, but they made me feel comfortable. It was alot of the "what would you do in this situation" questions.
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time where you messed up and what steps did you take to fix the problem. Also tell me one thing you would change about your work ethic. Things of that nature.
