Candidatei-me por indicação de um funcionário. O processo levou 3 meses. Fui entrevistado pela USAA (San Antonio, TX) em jan. de 2016
Entrevista
Very easy and relaxed. Simple HR phone interview to ensure you accept the basics of rhe job and the salary. Then a one on one hiring manager interview on campus. The hiring manager only asked me a total of 4 questions, each of which was situation/behavioral. There was plenty of discussion about the position. Interview was about 45 minutes.
Perguntas de entrevista [1]
Pergunta 1
How do you handle an irate customer and calm them down? Name a time when you made a decision and the outcome was not what you expected....how did you handle that? Etc.
Had a phone interview and in person interview. The in person had one person face to face and another on speaker phone. Typical interview questions. Did require a pre-screen after phone interview for typing speed.
Perguntas de entrevista [1]
Pergunta 1
Tell us a time when you gave or witnessed great customer service
Candidatei-me online. O processo levou 2 semanas. Fiz uma entrevista na empresa USAA.
Entrevista
Applied online
Was called for phone interview-pretty easy went over the position and pay and was asked 2 STARS questions
Then was scheduled for Skype interview with 2 managers- took about 45 minutes and again was asked about 3-4 STARS questions
I was called about 2 days later for job offer
Perguntas de entrevista [1]
Pergunta 1
Describe a time when you had to deal with a difficult customer
