Easy phone interview, Easy face interview, quickly hired as at that time they were making offers to just about everyone. Had to submit to fingerprints and gruling background checks, then went through a 2 week class to study and take the insurance license test for about 25 states.

A lot of ice breaker questions - the intent is to get to know you. Followed up with your typical "Tell me about a time when..." At the end a quick summary and then you have the time to ask questions.