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      Unified

      Parte da empresa iHeartMedia

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      Buscas relacionadas: Avaliações da empresa Unified | Vagas da empresa Unified | Salários da empresa Unified | Benefícios da empresa Unified
      Entrevistas da empresa UnifiedEntrevistas do cargo de Customer Success Manager da empresa UnifiedEntrevista da empresa Unified


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      Entrevista para Customer Success Manager

      9 de ago. de 2018
      Funcionário(a) sigiloso(a)
      New York, NY
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 6 semanas. Fui entrevistado pela Unified (New York, NY) em dez. de 2017

      Entrevista

      As I was living overseas during the interview process, a lot of conversations were done via video call. I first had a short call with the HR hiring representative, telling me more about the role and the hiring process. Next, I had an interview with someone in the same role I was applying for for about 30 minutes. She was giving me more insights on the role, recent wins, challenges, and the company culture. I was telling more about my background, role and ambitions. Then, I did a candidate assessment (personality test) online which took about 1 hour. The next step was an interview series with representatives from different department (the hiring manager and heads of other departments I would be working together with). It was around 30-45 minutes per conversation, all via video call. Again, I gave an overview of my background, experience, strengths and challenges - and had the opportunity to ask all the questions I had on the company, role, and industry. The recruitment team was very friendly, reactive, and professional. They provided timelines, agenda invitations, and dial-ins for every interview. Even though the recruitment representative changed during the process, I did not experience any delays or confusion. They did a great job in offering insights and timelines - so I was always informed and able to manage my expectations.

      Perguntas de entrevista [4]

      Pergunta 1

      What is your background in media?
      Responder à pergunta

      Pergunta 2

      What are achievements you are proud of?
      Responder à pergunta

      Pergunta 3

      What are areas you would like to improve? How do you plan to achieve these improvements?
      Responder à pergunta

      Pergunta 4

      How do you deal with challenging customer requests?
      Responder à pergunta

      Outras avaliações de entrevista de vagas de Customer Success Manager da empresa Unified

      Entrevista para Customer Success Manager

      30 de jun. de 2016
      Candidato(a) sigiloso(a) à entrevista
      New York, NY
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 4 dias. Fui entrevistado pela Unified (New York, NY) em jun. de 2016

      Entrevista

      Applied online and was then emailed by a recruiter to set up an initial phone call. The person started the call by saying that to maximize time, they wanted me to walk through my resume, then they would talk more about the company and position, and then I could ask questions. Overall the person presented themselves to be rather arrogant. I've never heard a person be more confident in the background of people they wanted for a position while simultaneously contradicting themselves on what the position calls for. I was startled at first because I felt that I didn't have the background and confused as what they said was not in the actual job posting. But then when they described what the CSM does it fit very well with my expectations and my background.

      Perguntas de entrevista [1]

      Pergunta 1

      Q: What sets you apart? Q: What's your biggest pet peeve? Q: Through what digital channels have you sold?
      Responder à pergunta
      1

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